A new publishing program from Georgetown University Press
The Global Business, Economics, and Finance publishing program presents actionable, relevant information for business leaders, business students, and general readers, infusing the traditional business disciplines—leadership, marketing, sales, finance, data analysis, information technology, cybersecurity, operations and supply chain, and human resources—with timely and critical information, scholarship, and expertise. Career development, workforce culture, leadership communication, and risk analysis and governance issues are also covered by our authors. The program offers readers a global perspective on the role of the private sector in some of the most pressing issues and trends of our time, including economic and wealth inequality; diversity, equity, and inclusion; climate change and its economic impact; the unsustainability of hypercapitalism; the economic disruption caused by trade wars and rapid advances in artificial intelligence, automation, and robotics; and, last but certainly not least, the economic impact of the global pandemic and the war in Ukraine. The history and future of capitalism—as well as business history, economic history, and financial history—will also figure prominently in the program. Diversity among our authors and as a subject of study and practice will be a core component. All of these subjects are held together by a recognition that business exists not merely to generate revenue but also to serve society.
Commanding Attention at Work (and at Home) by Managing Your Social Presence
Jeanine W. Turner
Survival strategies for communicating in a notification-saturated world
Awards: Gold Medal, Axiom Business Book Awards; JP Morgan Summer Reading List
As our ability to pay attention in a world of distractions vanishes, it’s no wonder that our ability to be heard and understood—to convey our messages—is also threatened. Whether working with our teams and customers or communicating with our families and friends, it is increasingly difficult to break through the digital devices that get in the way of communication. And the ubiquity of digital devices means that we are often “multicommunicating,” participating in multiple conversations at once. As a result, our ability to be socially present with an audience requires an intentional approach.
This increased strain on attention has never been more clear than during the global pandemic, when our homes suddenly accommodated both work and family life. What are our options when facing professional communications at all hours? Do we ask for the technology to be put away at the dinner table? Establish other ground rules? What about using digital communications to our advantage—how can we facilitate information-sharing in the midst of a world where we are overwhelmed with content?
Drawing from fifteen years of research, interviews, and experience from teaching students and executives, Jeanine W. Turner offers a framework to navigate social presence at work and at home. By exploring four primary communication choices—budgeted, entitled, competitive, and invitational—Turner shows when and where to employ each strategy to most effectively allocate our attention and command the attention of others. Each chapter includes concrete strategies and concludes with reflection questions and exercises to help readers further explore these decisions in professional and personal relationships.
Jeanine W. Turner is a professor in the Communication, Culture, and Technology Program and is an affiliated faculty member in the McDonough School of Business, both at Georgetown University. She inspires and challenges executives and students to gain a strengthened sense of how best to communicate their presence in a variety of environments, and has worked within the public and private sectors, including AARP, KPMG, Microsoft, National Football League Players Association, Rolls Royce, Sprint, the US Senate, US Department of Defense, and the World Bank.
“Being Present is a highly engaging and insightful guide for anyone hoping to communicate more effectively. As new technology continues to affect the ways we interact, this book provides actionable strategies to cut through the noise and actively cultivate a social presence. I would recommend it to anyone hoping to be a more effective leader.”—Suzanne Clark, president and CEO, US Chamber of Commerce
“Jeanine Turner delivers a nuanced and urgently needed look at achieving meaningful social presence in an increasingly distracted digital world.”—Cal Newport, New York Times best-selling author of A World Without Email and Digital Minimalism
“This book is essential reading for parents, workers, students, and anyone else who feels that the phone is winning in the battle over meaningful lives and relationships. Jeanine Turner simplifies the problems, then gives us four meaningful strategies for dealing with them. She is a communication Wonder Woman!”—Dan Silver, vice president of Panasonic and executive coach
“This book is amazingly timely . . . With online meetings and chats we often find ourselves surreptitiously performing multiple tasks while we should be paying attention. This book will explain why we multitask and what we can do to become more present and attentive.”—Larry D. Rosen, professor emeritus of psychology, California State University, Dominguez Hills
“Being Present provides captivating and realistic examples that address the struggles we all face when trying to balance paying attention to others and being productive. Grounded in decades of research, the combination of strategies provided for both work and personal life make it a must read for teams, managers, executives, and parents!”—Keri K. Stephens, professor of organizational communication and technology and distinguished teaching professor, The University of Texas at Austin
Over the past decade, the health economy has experienced the most dramatic change since the passage of Medicare and Medicaid in 1965. The Affordable Care Act’s expansion of Medicaid, demographic-driven Medicare growth, and the digitization of health records have rapidly changed the traditional dynamics of the field—and the pandemic has accelerated this process. Experienced and aspiring health sector leaders must navigate an increasingly complex health care landscape in order to conceive, create, and implement solutions to improve our health care system now and in the future.
The New Health Economy provides health professionals with a 360-degree look at the field by exploring four pillars of the health economy: politics, policy, providers, and personalization. Topics covered include the federal government’s role as the largest payer and regulator of health care, health care finance and the shift from the fee-for-service model toward value-based care, the increasing consolidation of provider networks, and data-driven personalizations inside and outside of the field. Drawing from interviews with top leaders in the field—including a former CDC director, a former FDA commissioner, and the current CEOs of Pfizer and Johnson & Johnson—this essential guide compares each sector before and during the COVID-19 crisis. These comparisons shed light on how the pandemic has accelerated recent trends in health care and provide leaders with an outline for a strategic path forward.
The New Health Economy brings together the best thinking from across the health care sector, providing insight into COVID-19’s impact on the health economy and setting the ground rules required to shape a new health care system as we emerge from the pandemic. This valuable resource will benefit CEOs and other leaders in the health economy, from hospitals to provider networks and beyond.
Gary Bisbee Jr., PhD, MBA is founder, chairman, and CEO of Think Medium. He has held leadership positions spanning Wall Street, academia, and health policy. Prior to founding Think Medium, Bisbee was cofounder, chairman, and CEO of The Health Management Academy. He holds an MBA in health care and finance from the Wharton School of the University of Pennsylvania and a PhD in chronic disease epidemiology from Yale University.
Donald Trigg is the former president of Cerner Corporation, a Fortune 500 supplier of health care information technology. Trigg has almost a decade of experience in Washington, DC, working at the highest levels of presidential politics and in a set of senior policy roles in both the legislative and executive branches.
Sanjula Jain, PhD is a health economist working with executives of large health systems and health care organizations, including Fortune 500 companies. She is the Chief Research Officer of Trilliant Health and on faculty at the Johns Hopkins School of Medicine. She earned her PhD in health services research and health policy from Emory University.
“The New Health Economy is a masterclass about how health care works—and doesn’t work—in America.”—Bob Kocher, former special assistant to President Obama for health care and economic policy and partner at Venrock
“The New Health Economy rightly focuses on one of the most critical issues facing US health care: rapidly escalating costs. The affordability crisis is real and, as the authors argue, will define social and economic vitality in the decade ahead. This is an essential read for leaders seeking to better understand the forces of change at play in health care, and how we can better manage them to reimagine the future of health in America.”—David Cordani, president and CEO, Cigna
“In clinical medicine, the ‘crisis’ is the point in the course of an illness where the patient either dies or gets better. In health care management and health care systems, neither has happened. The New Health Economy breaks out of the model of crisis and instead identifies leadership as the key element for improvement.”—Mark V. Pauly, Bendheim Professor in the Department of Health Care Management, The Wharton School, University of Pennsylvania
“The New Health Economy is a primer for industry leaders in the postpandemic world.”—Michael A. Mussallem, chairman and CEO, Edwards Lifesciences
“The New Health Economy reflects how important it is for health care leaders to understand the relationship between politics, health policy, delivery networks, and the consumer. The leaders who understand these forces will implement the changes in health care that will close the current gaps.”—Mark E. Miller, executive vice president of health care, Arnold Ventures
“The transformation in American health care is happening now. Success will depend on effective leadership, management, and governance. Engaged and informed board members are critical as health systems, health insurers, and medical groups grow in scale and complexity. At the same time digitization and new entrants are upending what’s possible. They are changing the rules of the game with the resources to back it up. Board members and all emerging health care leaders will greatly benefit from the timely insights and hard-won knowledge shared in The New Health Economy.”—John Koster, board member, Banner Health
“The New Health Economy is a rich source of insight into health care politics, policy, providers, and personalization that helps lift the fog to reveal a new framework for the future of health care.”—Greg Carpenter, Harold T. Martin Professor of Marketing, Kellogg School of Management, Northwestern University
Money laundering is a serious crime that presents a heightened, yet underrated, global threat. Although often thought of as a victimless crime, money laundering significantly impacts the global financial system, which leads to further crime, corruption, human exploitation, and environmental degradation and causes tremendous human suffering, especially in the most impoverished populations. Recent advances in technology, communications, and globalization mean there are more illicit funds in circulation today than ever before. In order to catch these criminals and expose their underground networks, compliance professionals must learn to navigate an increasingly complex web of criminal activity.
In The Flow of Illicit Funds, Ola M. Tucker goes beyond the implementation of anti-money laundering compliance programs offered by most guides and provides professionals with a holistic understanding of the modern money laundering system. Using recent case studies, Tucker explains some of the most common money laundering techniques used by criminals today, describes the key role of the financial system in the disguise and transfer of illicit funds, and offers valuable insight into how financial institutions can protect themselves from being used as conduits for the movement of dirty money. The book concludes by offering suggestions to help compliance professionals better detect and deter money laundering.
Through this unique perspective, compliance professionals and students will gain a broader overall understanding of the process of money laundering and the techniques criminals commonly use, including valuable insight into how criminals find legal loopholes and manipulate the financial system.
Ola M. Tucker holds a JD from Syracuse University College of Law. She is the founder of Compliance Notes, a compliance training consultancy that also provides compliance writing services. She is an adjunct instructor at Widener University’s Delaware Law School, where she teaches classes in the Graduate, International, Compliance, and Legal Studies (GICLS) Department. Her work includes the implementation and oversight of international and domestic compliance programs, as well as the design and delivery of compliance training across a range of institutions. You can learn more about Tucker at http://www.compliance-notes.com.
“Whether new to AML or an established veteran of ‘follow the money’ investigations, this magnificent work will take you to the next level. The Flow of Illicit Funds will become the defining reference for anti-corruption, anti-money laundering, and anti-terrorist financing initiatives. Thanks to this book, those who engage in money laundering will be put on the defensive.”—James B. Johnston, Esq.,, litigation attorney, adjunct professor of law, and author of An Examination of New Jersey’s Money
“The Flow of Illicit Funds is a very readable, current, and ready reference for the AML novice, the more seasoned criminal investigator or compliance officer, or anyone who wants to learn more about this complex and extremely important topic.”—John A. Cassara, former US Intelligence Officer and former Treasury Special Agent
Business owners, consumers, and employees have long relied on the news to make financial decisions—what to buy, who to hire, and what products to sell. In the twenty-first century, that news has shifted. Only the big businesses and executives can afford expensive subscriptions, while most consumers and small business owners are left scrambling to find the news they need to succeed and thrive. The Future of Business Journalism explores how the field evolved into this divide and offers solutions on how business journalism can once again provide the stories and content that a broad society needs.
In The Future of Business Journalism, veteran business journalist and professor Chris Roush explains the causes, reveals the consequences, and offers potential solutions to this pressing problem. Roush delves into how the crisis occurred, from the disintegration of the once-strong relationship between businesses and media to the media’s focus on national coverage at the expense of local news. He reveals how these trends result in major “coverage deserts.”
Roush’s proposal for a way forward shows how businesses, journalists, and media can work together to support the economic and financial literacy needed for an informed citizenry. He recommends that media organizations take advantage of technological innovations to provide better business news content, suggests that journalism programs require budding reporters to take more business courses, and encourages businesses to fund journalism school programs. This insightful overview of the current state of business journalism reveals its strengths and weaknesses and shows how Main Street can regain access to the news it needs.
Chris Roush is the dean of the School of Communications at Quinnipiac University. He previously spent seventeen years at the University of North Carolina at Chapel Hill, where he started its business journalism program. He is the author or coauthor of ten books, including the textbook Show Me the Money: Writing Business and Economics Stories for Mass Communication. He has won awards for business journalism teaching and has taught business journalism on five continents.
“No one in academia understands business journalism, with its great strengths and its spectacular weaknesses, better than Chris Roush. . . . If you believe good journalism has a role to play in creating good business and, ultimately, good societies, you should read this book.”—Alan Murray, CEO, Fortune Media
“The Future of Business Journalism is a remarkably intelligent look at the shortcomings of modern business and financial journalism and an unambiguous blueprint for how to elevate the profession in the genuine service of readers and viewers.”—Dean Rotbart, former Wall Street Journal reporter and founder of NewsBios
“In The Future of Business Journalism, Roush articulately pinpoints exactly what has gone wrong with business journalism and identifies the solutions needed to fix it. A must-read for journalists and businesses alike. If you care about how the news of business and the markets are covered, you need to pick up this book.”—Dan Simon, CEO, Vested
“Chris Roush, with his unique perspective as both journalist and educator, has produced a timely and valuable resource that illustrates in easy-to-read prose why journalists and non-journalists alike should care about the current state of business reporting and, importantly, how we can reform it for the digital age.”—Penelope Muse Abernathy, author of News Deserts and Ghost Newspapers: Will Local News Survive?
“A compelling read. Roush provides not only a thorough look at where business media has failed but also a practical prescription for its future.”—Sean Griffey, cofounder and CEO, Industry Dive
“There is no one more qualified than Chris Roush to analyze how to fix business news. He has created a playbook for closing the dissemination divide. Every business and civic leader that says they care about the future of democracy and social justice owes it to themselves to read this book-and take action!”—Matt Ragas, associate professor and director, professional communication graduate program, College of Communication, DePaul University
Cybersecurity vulnerabilities in the United States are extensive, affecting everything from national security and democratic elections to critical infrastructure and economy. In the past decade, the number of cyberattacks against American targets has increased exponentially, and their impact has been more costly than ever before. A successful cyber-defense can only be mounted with the cooperation of both the government and the private sector, and only when individual corporate leaders integrate cybersecurity strategy throughout their organizations.
A collaborative effort of the Board of Directors of the Internet Security Alliance, Fixing American Cybersecurity is divided into two parts. Part One analyzes why the US approach to cybersecurity has been inadequate and ineffective for decades and shows how it must be transformed to counter the heightened systemic risks that the nation faces today. Part Two explains in detail the cybersecurity strategies that should be pursued by each major sector of the American economy: health, defense, financial services, utilities and energy, retail, telecommunications, and information technology.
Fixing American Cybersecurity will benefit industry leaders, policymakers, and business students. This book is essential reading to prepare for the future of American cybersecurity.
“A must read for policy makers, operators, thought leaders and business leaders. Incremental change within the cybersecurity ecosystem has been mostly ineffective. The authors clearly articulate both the need for a new strategic approach and a roadmap.”—Rear Admiral (Ret.) Mike Brown, President of Spinnaker Security LLC, and former deputy assistant secretary of cybersecurity and communications, US Department of Homeland Security, 2008–10
“Anyone interested in creating effective cybersecurity policy should pay attention to this book. Fixing American Cybersecurity provides a wide range of policy proposals for improving our cybersecurity and convincingly argues for alternatives that go beyond the purely technical.”—Michael Daniel, President and CEO, Cyber Threat Alliance, and former cybersecurity coordinator, Executive Office of the President
“In this thoughtful work, an interdisciplinary team led by Larry Clinton provides expertise across a broad range of critical infrastructure sectors to propose a new course for public and private sector partnership to better secure our critical infrastructure from cyber incidents.”—Brigadier General (Ret.) Gregory Touhill, director of the CERT Software Engineering Institute at Carnegie Mellon University, former chief information security officer for the US government, and former deputy assistant secretary for cybersecurity and communications at the Department of Homeland Security, 2014–16
“Over the last decade, corporate boards have increasingly understood cybersecurity as a strategic issue blending technology and economics into the organizational mission. Fixing American Cybersecurity translates many of the lessons learned for use in government.”—Erin Essenmacher, former president and CSO, the National Association of Corporate Directors
When the COVID-19 pandemic led to a global economic “shutdown” in March 2020, our supply chains began to fail, and out-of-stocks and delivery delays became the new norm. Contrary to public perception, the pandemic strain did not break the current system of supply chains; it merely exposed weaknesses and fault lines that were decades in the making, and which were already acutely felt in deindustrialized cities and depopulated rural towns throughout the United States.
Reinventing the Supply Chain explores the historical role of supply chains in the global economy, outlines where the system went wrong and what needs to be done to fix it, and demonstrates how a retooled supply chain can lead to the revitalization of American communities. Jack Buffington proposes a transformation of the global supply chain system into a community-based value chain, led by the communities themselves and driven by digital platforms for raising capital and blockchain technology.
Buffington proposes new solutions to problems that have been decades in the making. With clear analysis and profound insight, Buffington provides a clear roadmap to a more durable and efficient system.
Homer Bigart and the Great Age of American Newspapers
In the decades between the Great Depression and the advent of cable television, when daily newspapers set the conversational agenda in the United States, the best reporter in the business was a rumpled, hard-drinking figure named Homer Bigart. Despite two Pulitzers and a host of other prizes, he quickly faded from public view after retirement. Few today know the extent to which he was esteemed by his peers.
Get the Damn Story is the first comprehensive biography to encompass all of Bigart’s journalism, including both his war reporting and coverage of domestic events. Writing for the New York Herald Tribune and the New York Times, Bigart brought to life many events that defined the era—the wars in Europe, the Pacific, Korea, and Vietnam; the civil rights movement; the creation of Israel; the end of colonialism in Africa; and the Cuban Revolution.
The news media’s collective credibility may have diminished in the age of Twitter, but Bigart’s career demonstrates the value to a democratic society of a relentless, inquiring mind examining its institutions and the people who run them. The principle remains the same today: the truth matters. Historians and journalists alike will find Bigart’s story well worth reading.
“Tom Lippman has given us a deeply researched, richly detailed, vividly written biography of Homer Bigart, a great reporter and war correspondent, set against an engaging backdrop of the colorful history of American newspapers and their vital role during their mid-twentieth century heyday.”—Leonard Downie Jr., Weil Family Professor, Walter Cronkite School of Journalism, Arizona State University, former executive editor, the Washington Post
Before the Gilded Age reveals the extraordinary ways in which W. W. Corcoran shaped the emerging cultural elite and changed the capital and the country both for better and for worse. A complex and controversial character, Corcoran influenced banking and finance, art and American culture, philanthropy, and the nation’s capital.
Based on extensive archival research, Before the Gilded Age examines the fascinating life of an entrepreneur ahead of his time. A generation before Andrew Carnegie and John D. Rockefeller donated vast sums of money, Corcoran gave away most of his fortune and helped shape American philanthropy. His dedication to landscaping the emerging National Mall predates plans for New York’s Central Park. Other legacies included cofounding the Riggs Bank and founding the Corcoran Gallery of Art, whose collection has been dispersed among other arts organizations in Washington, DC, including the National Gallery of Art.
Mark L. Goldstein provides a colorful account of a political chameleon who successfully transcended political party, geography, and ideology to become one of the richest and most influential people in the country even as he navigated such controversies as rumors that he was linked to plots to kill President Lincoln. Before the Gilded Age also offers readers a detailed historical perspective on the development of banking, investing, lobbying, art collecting, and philanthropy.